CCC FAQs & Product Standards
Learn about MOMAX product safety certifications, China Compulsory Certificate (CCC) standards, and how we protect your devices.
What is CCC Certification?+
CCC (China Compulsory Certificate) is a mandatory safety and quality certification for products sold and distributed in key Asian markets and internationally. It ensures that electrical and electronic equipment meet stringent standards for electrical safety, electromagnetic compatibility (EMC), and environmental protection.
Why does MOMAX prioritize CCC Certification for charging devices?+
MOMAX power banks, GaN chargers, and wireless docks are rigorously tested to meet CCC, CE, FCC, and RoHS standards. CCC certification ensures multi-layer protection against over-voltage, short-circuiting, high temperature, and over-current.
How can I verify if my MOMAX product is genuine?+
Every authentic MOMAX product sold in Bangladesh features a genuine verification sticker on the packaging. You can verify your product's serial number through our Warranty Verification portal.
Does CCC certification apply to all MOMAX power banks and GaN chargers?+
Yes, our flagship power series including the 1-Power, Flow Series, and 1-World Travel Adapters are built with CCC-certified GaN chips and fire-retardant enclosures.
What should I do if I experience an issue with my MOMAX device?+
You can submit a claim via our Warranty Verify page or reach out directly to our customer support team in Dhaka at +8801813100700 or via email at support@momax.com.bd.
Need Further Assistance?
Our customer service team is always here to assist with product queries and warranty claims.